Airport Safety: Airport Shuttle & Electric Cart Accidents

Scott Blumenshine
May 19, 2025

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Airports are bustling activity hubs. They are filled with travelers, workers, and vehicles navigating through terminals. Among these vehicles are golf cart-like transporters designed to ferry passengers quickly from one point to another. While these vehicles are purportedly designed to benefit travelers with disabilities by improving their mobility, their use poses significant safety risks to pedestrians.

Motorized vehicles are hazards inside terminals. They often move too quickly or make sudden turns in pedestrian-heavy areas, which can lead to passenger injuries. Despite their size, these vehicles require strict regulations to operate safely in busy airport environments. Some airports and airlines have discontinued the use of motorized carts due to “public safety.”

golf carts in airports

Passengers, airport staff, and authorities must be aware of the potential dangers associated with these vehicles. By implementing stricter controls and better safety measures, airports can significantly reduce the risk of accidents. Stakeholders must promptly address these issues and safeguard all who pass through airport terminals.

Injured by an Electric Cart in the Terminal?

O’Hare and Midway terminals are crowded with electric passenger carts (often called “beep-beep” carts). While these are intended to help disabled passengers, they are frequently operated negligently in high-traffic pedestrian zones.

Who is Responsible?

Most passengers assume airline employees drive these carts. In reality, they are often operated by third-party contractors like Prospect Airport Services. If a driver was speeding, texting, or took a blind corner and hit you, the contractor—not just the airline—is often the liable party.

Common negligence scenarios we investigate include:

  • Speeding in Crowded Terminals: Operators driving too fast to meet gate transfer times, given the foot traffic conditions.
  • Distracted Driving: Operators looking at flight schedules or radios rather than the walkway ahead.
  • Sharp Turns: Throwing passengers from the rear-facing seats or clipping standing pedestrians with the cart’s rear fender.

We investigate exactly who was driving and pull the shift logs to identify the specific employee and their employer.

Golf carts used for transportation at airports

Shuttle Bus Accidents at the O’Hare Bus Center

The O’Hare Bus/Shuttle Center is one of the most chaotic traffic areas in Chicago. With rental car buses, hotel shuttles, and inter-terminal transport all fighting for lane space, pedestrian accidents are common. Unlike a standard car crash, determining liability here depends entirely on which specific vehicle hit you:

  • Hotel/Parking Shuttles (e.g., The Parking Spot, Hilton): These are private companies. A lawsuit here is a standard personal injury claim against their commercial insurance policy.
  • Rental Car Buses (Hertz, Avis): These are also private corporate entities, often self-insured or carrying high-limit policies.
  • Terminal Transfer Buses: These are often owned by the City of Chicago or operated by specific municipal transit contractors. Claims here may require filing a Notice of Claim within months, not years.

These cases often turn on digital evidence. We immediately send preservation letters to secure dash-cam footage from the bus and security camera footage from the Bus Center overhang before it is overwritten.

Injuries on the Airport Transit System (ATS)

The Airport Transit System (ATS) is the automated “people mover” train connecting O’Hare terminals to long-term parking and the Multi-Modal Facility. Because the system is automated (driverless), accidents here are legally distinct from bus crashes.

Common ATS injuries include:

  • Sudden Stops/Jerks: Malfunctioning track sensors can cause the train to brake violently, throwing standing passengers to the floor.
  • Door Closures: Doors closing on limbs or luggage due to sensor failure.
  • Platform Gaps: Trips and falls while boarding or exiting.

Liability in ATS cases often targets the maintenance contractor responsible for the track sensors or the manufacturer of the automated control system (product liability), rather than the City of Chicago alone.

airport utility vehicles that can cause injuries
Airport utility vehicles

How Blumenshine Law Group Can Help

While vehicles provide mobility solutions within busy airport terminals, their unregulated use poses significant safety risks. Implementing stricter regulations, enhancing safety protocols, and adopting advanced technologies are crucial to ensuring a safer environment for all airport users.

If you or a loved one has been injured by a vehicle in an airport, Blumenshine Law Group is here to help. Our experienced personal injury attorneys are dedicated to advocating for your rights and ensuring you receive the compensation you deserve. Contact us today for a free consultation at [email protected] or call or text at (312) 766-1000.

⚠️ WARNING: The “1-Year” Filing Trap

Because O’Hare and Midway are owned by the City of Chicago, your injury claim may be subject to a stricter Statute of Limitations than a standard car accident.

While most Illinois injury claims have a 2-year deadline, claims against government entities often require filing a lawsuit within 1 year (or even sooner for Notice of Claim). If you miss this deadline by even one day, your case will be dismissed forever. Do not assume you have time.

Common Questions About Airport Cart & Shuttle Accidents

Who can I sue if I was hit by an electric cart at O’Hare?

Liability depends on who employed the driver. While many passengers assume the airline is responsible, electric carts are often operated by third-party contractors like Prospect Airport Services. If the driver was speeding, texting, or driving recklessly, you likely have a claim against that contractor. If the accident was caused by a blind corner or unsafe terminal design, the City of Chicago may also be liable.

What is the time limit for filing an injury claim at a Chicago airport?

WARNING: Because O’Hare and Midway are owned by the City of Chicago, your claim is often subject to a stricter One-Year Statute of Limitations, rather than the standard two years for personal injury. In some cases involving municipal transit, you must file a formal Notice of Claim within six months. You must act immediately to preserve your rights.

Can I sue for an injury on the ATS (People Mover) train?

Yes. Since the ATS is an automated system, injuries caused by sudden stops, door malfunctions, or jerky movements often involve Product Liability claims against the manufacturer or Negligence claims against the private company contracted to maintain the tracks and sensors.

What if I were hit by a hotel shuttle or rental car bus?

These are typically standard auto accident claims. Hotel shuttles (like Hilton or The Parking Spot) and rental car buses (Hertz, Avis) are owned by private companies with commercial insurance policies. We investigate whether the driver was properly licensed, if they were fatigued, or if the vehicle had mechanical defects.

Additional reading:

https://abc13.com/archive/7424747

https://abcnews.go.com/GMA/Consumer/story?id=2859245&page=1

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